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Beijing Capital International Airport Service

Baggage Carts

There is free-of-charge baggage carts specially provided for domestic and foreign passengers in the exit and entry halls. The charging service is prescribed as the following:

Service Items Luggage portage Service through the entire journey at the airport
Service targets Domestic and foreign passengers The aged, children, or those at their first oversea trip
Service Content Moving baggagewith handcarts Accompanying passengers till they broad airports
Service Area The interna-tionaland domestic departure halls on the secondfloor of the station building The arrival hall before the ladder on the first floor and the area between gate 2 and gate 8
Charge standard Ten Yuan for moving each handcart, formal receipt can be provided 50 Yuan for each time, formal receipt can be provided
Service scope Moving luggage from the departure hall on the second floor to the checking counter till passengers finish their checking procedures Helping passengers move luggage and go through checking procedures and guiding passengers through security inspection and helping them fill in the transit forms and go through customs, and finally sending passengers to scheduled boarding gate

Left-Luggage Counters

T1
The lelf-luggage counters is on the east of Corridor between T1 to T2
T2
The left-luggage counters are near gate 9 in the arrival hall on the first floor and gate 10 and gate 8 on the departure hall on the second floor.
Passengers can leave their luggage there for hours, or for days. Electric ciphony cases are provided for baggage left for hours, facilitating deposit of small-size articles. And cargo shelves are also provided for big-size luggage left for days.
Telephone: 010-64598151 010-64598152
Charge standard:
20 Yuan per day for the luggage with its length, width and height less than 65 cm
30 Yuan per day for luggage with its length, width and height less than 200cm and more than 65cm
50 Yuan per day for luggage with its length, width and height more than 200 cm

Luggage Packing

There are luggage packing counters at the head of the checking island with counter C, F, and the left-luggage counters in the departure hall on the second floor. The charging standards are: ten Yuan for each package. And the free-of-charge paper boxes are provided for packing liquid.

Luggage searching

When luggage doesn't arrive as scheduled, or is damaged, or missing, the searching counters of Air China and BGS will make investigation on the missing and damaged luggage. The staff will examine if passengers take the right checked luggage
T1
Luggage searching counters of Hainan Airlines and Grand China Express
Telephone:010-64597109/70374
T2
Luggage searching counters of BGS
Telephone:010-64590650(domistic) 010-64590648(international)
Luggage searching counters of China southe Airlines
Telephone : 010-64599526
Luggage searching counters of China Eastern Airlines
Telephone??010-64581235(domistic) 010-64585832(international)

Luggage searching counters of the CA

International luggage searching counters
Location:opposite to the NO.8 transport of the international delivery hall on the first floor
Telephone:010-64599523/24

Domestic luggage searching counters
Location:opposite to the exit of the domestic delivery hall on the first floor
Telephone: 010-64599526/27

Service hours

Normally from the entry of the first flight to the arrival of the last flight each day

Luggage searching counters of the BGS

International luggage searching counters
Location: Room 12079 in the international arrival hall
Office hours: 06:00-22:00

Domestic luggage searching counters
Location: Room12253 in the domestic arrival hall
Office hours: 08:00-02:00(next day)
Addition:Luggage searching counters of the BGS also take charge of the delivery of transit luggage.
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