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What is China mobile (China SIM) recharge service?

PandaPhone: recharge service is a service plan to refill any China prepaid SIM cards' minutes.

Which China SIM card can apply for recharge service?

PandaPhone: Our service is nationwide coverage. No matter you have China Mobile SIM card or China Unicom SIM card, or where you purchase your SIM card, such as Beijing, Shanghai, Guangzhou, your airtime can be refilled anywhere anytime through our service.

Why the recharge service is the best option to refill minutes in China for China SIM?

PandaPhone: It is because PandaPhone is one-stop wireless service specialist in China.

1.Our service includes all the wireless products in China, which means we can maximum your invest ment on recharge service.

2.Our service is instantly, directly refill minutes 24/7.

3.Our service is nationwide coverage, no matter where you are, or where you purchase your China SIM card; our recharge service is suitable for you all the time.

4.Our service is easy to apply, afford to pay, and safe to refund

If I am not PandaPhone customer, can I recharge my China SIM card here?

PandaPhone: Certainly. You can recharge your China SIM card 24/7, wherever you are.

How can I apply for recharge service to refill the minutes for my China SIM?

PandaPhone: There are three ways to refill the airtime for your China SIM card with our recharge service.

1.You can place your order online at http://www.pandaphone.com/recharge_service_order_online.jsp.

2.You can mail us at service@pandaphone.com to apply for the service.

3.You can call us at 1-866-574-2050 (US Toll Free)/ 1-800-820-0293 (China Toll Free) to finish the order.

If I apply for the service, how much should I recharge each time?

PandaPhone: Our recharge voucher is $18/piece. You can recharge according to your need.

How long will take to refill my China SIM card?

PandaPhone: Whichever the way you choose to refill minutes, your airtime account will be refilled in 20minutes to one hour. Mostly, when your order is accepted, you will get a confirmation letter including the PIN code and the recharge instruction. If you want PandaPhone to instead of yourself to do the recharge, however, please call us at our toll free number 1-866-574-2050 (US Toll Free) or 1-800-820-0293 (China Toll Free), which takes 10 minutes to 20 minutes to refill.

What is the order number? What can it do for me?

PandaPhone: The order number is placed on the confirmation letter, which also identifies the products you purchased, the price and your personal information. With it, you can apply for the refund policy when there are any recharge problems happen.

If my recharge service fails, would PandaPhone refund my money? And how long will it take?

PandaPhone: PandaPhone will take the responsibility to refund the money we charge from you if there are any faults on our side. After we check the detailed info with you, our finance manger will refund the money to you in 24 hours.


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