Partnerships with other airlines
China Eastern operates domestic flights within China on behalf of American Airlines, which is a one world alliance member. China Eastern is also an airline partner of Asia Miles, which is run by Cathay.Pacific, which is again a one world alliance member.
Specialty Services provided by China Eastern Airlines
Localized Services
In order to surmount language barrier, China Eastern Airlines has employed native stewards for different courses including stewards from Japan, Korea and Italy. With the same cultural background and language habits, passengers will feel more comfortable to enjoy the flight.
For Festivals
On every national holiday including May Day, National Day, New Year's Day and Spring Festival, airlines attendants will be in attires of traditional Chinese style and passenger compartments will be decorated full of festival atmosphere. Though traveling around the world, passengers will celebrate these holidays in the air all the same.
Unaccompanied Children
China Eastern Airlines has one service called 'little travelers' which is designed for those children who travel alone and from 5 to 12. Passengers should apply for this service in any ticket office of China Eastern Airlines when booking a ticket with concerned documents and certificates. Children under this service will be carefully attended until she or he is received by the appointed person when applying.
For the Disadvantaged
If a wheel chair is need, please inform them when booking the tickets. In this case, a wheel chair is prepared for you both at the starting station and at the destination, as much relief your worries on boarding and alighting.
Pets on the Plane
With the agreement by China Eastern Airlines, little sized animals such as family domesticated puppies, cats, birds can be carried on the plane as cargos. Applies should be made when booking the tickets and its host must agree with rules by China Eastern Airlines. Animals are not allowed to be taken along in the cabin but transported as goods. Animals that will be taken to another country must have required certificates such as certificates on health, a certificate that proves it has been injected inoculations and has permission to enter another country. Out of inadequate equipments, flights to Hong Kong, Okayama, and Sydney do not have this service.
China Eastern Airlines Fleet
Until now, China Eastern Airlines possesses 168 large and middle-sized transport aircrafts, 22 airplanes and operates 450 domestic and foreign flight courses.
China Eastern Airlines Ticket
Since 1988 China Eastern Airlines has successfully catered to all the needs of the passengers, be it domestic, international or regional. Some of the major airports of China Eastern Airlines are Shanghai Hongqiao Airport and Shanghai Pudong International Airport. Keeping in mind about the different passengers who avail the services of China Eastern Airlines, the tickets are divided into two types and they are round-trip tickets and one-way tickets.
The passengers can easily book the tickets online by logging into flychinaeastern.com. For the round-trip tickets the passengers are requested to go the respective site and click on the Round-trip Flight section and for the one way tickets the passengers need to click on the One way Flight section. The reservation can be done 7 days prior to the journey date with a valid credit card. It is possible for the passengers to book for 9 persons at a time. If the number exceeds 9 that is, if the group has a total of 10 or more than 10 people the person concerned should inquire about special fares or discounts.
Electronic tickets are issued on behalf of China Eastern Airlines but customers in Europe have to make other arrangements. China Eastern Airlines takes good care of all the needs of the passengers and thus tickets are generally delivered within 5-6 days after the booking is made. The tickets for the domestic flights can be booked online, but rates will be lot more preferable if the passengers decide to travel with the airlines from an international route into Shanghai. The fares are different from economy, business and first classes.
Many of the tickets can be changed however, it requires payment of a fee (from ?5 to ?0 according to the ticket conditions). The procedure for replacing lost tickets has recently been greatly simplified for tickets purchased in the UK. The person concerned is requested to contact the office and send the details so that the office can provide some help.
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